Your privacy, handled with clarity and care.

PureVessel may collect information you provide directly, information generated through website use, and information needed to complete purchases and customer service requests.

• Contact information, such as name, email address, phone number, billing address, and shipping address.
• Order information, including purchased products, order history, delivery details, return or exchange requests, and customer service messages.
• Payment-related information processed through secure payment providers. PureVessel does not intend to store full payment card numbers.
• Website activity information, such as pages viewed, device type, browser type, approximate location, referral source, and interactions with our website.
• Marketing preference information, such as email subscription status, promotional engagement, and communication preferences.

We use information to provide a functional, reliable, and personalized shopping experience for customers purchasing drinkware, tableware, hosting essentials, celebration collections, and gift items.

• To process orders, confirm purchases, arrange shipping, provide delivery updates, and manage returns or exchanges.
• To respond to customer questions, support requests, product care inquiries, payment questions, and service concerns.
• To improve website performance, product presentation, navigation, merchandising, and customer experience.
• To send promotional emails, product updates, or special offers when you subscribe or where otherwise permitted.
• To help detect, prevent, and respond to fraud, unauthorized activity, technical issues, or misuse of our website.

PureVessel may share information with trusted service providers that help operate our website, process payments, fulfill orders, deliver packages, communicate with customers, prevent fraud, and analyze website performance.

These providers are expected to use information only as needed to provide services to PureVessel. We may also disclose information if required by law, legal process, regulatory request, business transfer, or to protect rights, safety, and security.

Our website may use cookies, pixels, analytics tools, and similar technologies to keep the site working, remember preferences, understand website traffic, measure promotional performance, and improve the shopping experience.

You may adjust browser settings to block or delete cookies. Some features may not work properly if cookies are disabled, including cart, checkout, saved preferences, or certain website functions.

We use reasonable safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No online system can be guaranteed completely secure, but we work to maintain appropriate protections.

We retain information for as long as needed to provide services, complete transactions, meet legal or accounting obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.

PureVessel is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.